Ariadne Software Ariadne Software Help Desk Knowledgebase
CoolSpools Email
Suggested knowledgebase articles:

Knowledgebase CoolSpools Email

Articles in this category

Email stops working after applying IBM cumulative PTF package

A number of Customers have reported a problem sending emails after applying an IBM cumulative PTF package.  The CoolSpools commands hang when sending an email using the IBM MSF/SMTP method. ...

2,619
(16,535)
Email stops working after OS upgrade to V7R1M0

If you are using IBM SMTP to send Emails from your iSeries and after upgrading the iSeries operating system to V7R1 or later Coolspools Email stops working, it could be due to changes IBM have made to...

7,441
(16,530)
After OS upgrade to V7R1M0 High CPU usage when sending email

A number of Customers have reported a problem sending emails after upgrading the operating system to V7R1 or later.  The CoolSpools commands hang when sending an email   The IBM PTF error description ...

1,080
(16,521)
System i email setup/configuration

System i email setup If you need help with any of the techniques described below, feel free to contact our support team. What do I need to do to get e

1,778
(10,391)
Setting the email address for a user profile

User profiles and email addresses If you need help with any of the techniques described below, feel free to contact our support team. Where does CoolS

28,940
(10,774)
Troubleshooting email problems and tracking non-delivery

IBM i email troubleshooting with CoolSpools If you need help with any of the techniques described below, feel free to contact our support team. My ema

956
(10,174)
Decimal points being removed in email attachments

If attachments like csv or Excel files are found to be missing a decimal point then you may need to add this environment variable:ADDENVVAR ENVVAR(CS_EMAIL_REPLACE_LEADING_PERIOD)VALUE(*YES)LEVEL(*SYS...

777
(10,512)
Setup/configure CoolSpools SMTP Email Server

CoolSpools V7R1 (and CoolSpools V6R1 with an up-to-date fix pack) provides its own SMTP engine. This is easier to configure and support than using IBM's SMTP engine with MSF. The CoolSpools SMTP engin...

2,631
(15,193)
Email address contains invalid characters

CoolSpools checks email addresses to ensure they do not contain characters which are not permitted in a valid email address.  The errors reported are: CMQ9019   First character of each part of email a...

702
(15,097)
Starting Multiple Coolspools SMTP jobs

There are two distinct jobs that process Coolspools SMTP email deliveries.  CM_SNDSVRR is the main SMTP sending job and delivers emails.  CM_RTYSVRR is the retry job, and retries any failed email deli...

417
(4,235)
Apple Mail client on iOS and Mac

The Apple Mail client sometimes exhibits difficulty presenting email message content that is rendered without issue by other mail clients.  This is a particular issue with inline images (those embedde...

847
(4,291)

© Ariadne Software Ltd. 2023

Search this site

Sitemap

Terms and Conditions